Gavbook is a village empowerment platform built for communities across India. These Community Guidelines define the standards of behavior and content quality we expect from every user. They exist to ensure the Platform remains a safe, respectful, and productive space for all members — from villagers and farmers to panchayat leaders and local business owners.
These guidelines apply to all content and interactions on the Platform, including posts, comments, marketplace listings, directory entries, panchayat announcements, events, yojna information, and private messages. By using Gavbook, you agree to follow these guidelines alongside our Terms of Service and Privacy Policy.
Respect
Treat every community member with dignity, regardless of background.
Trust
Share truthful information and engage honestly with others.
Inclusion
Welcome and support all voices in the community.
1. Our Core Values
Gavbook is built on principles that reflect the spirit of Indian village communities. Every feature and policy is guided by these values:
Community First
Every decision centers on the well-being and empowerment of village communities across India.
Transparency
We maintain open, honest communication about our policies, content moderation, and platform changes.
Diversity & Inclusion
We celebrate India’s rich cultural, linguistic, and regional diversity. All castes, religions, genders, and backgrounds are welcome.
Safety & Privacy
We prioritize the physical and digital safety of our users, especially women, children, and vulnerable groups.
Local Empowerment
We support local businesses, panchayat governance, agricultural initiatives, and grassroots development.
Digital Literacy
We help rural communities navigate the digital world with education, accessibility, and easy-to-use tools.
2. Expected Behavior
We encourage all community members to actively contribute to a positive, constructive environment. Here is what good participation looks like:
Be Respectful
Address others with courtesy. Disagree politely and avoid personal attacks. Remember there is a real person behind every profile.
Be Honest
Share accurate, truthful information. Do not spread rumors, unverified claims, or misleading content about people, events, or government schemes.
Be Constructive
Provide helpful feedback, share knowledge, and offer solutions rather than just criticism. Help fellow villagers navigate issues.
Be Inclusive
Respect cultural, religious, linguistic, and regional differences. Use language that welcomes people of all backgrounds.
Be Responsible
Think before you post. Consider how your content affects others and the community. Own your words and actions.
Support Local
Promote local businesses, artisans, farmers, and community initiatives. Uplift your village through positive engagement.
Protect Privacy
Do not share others’ personal information, photos, or location without their explicit consent.
Report, Don’t Retaliate
If you see something harmful, use the report button. Do not engage in arguments or retaliation — let the moderation team handle it.
3. Prohibited Behavior
ZERO TOLERANCE — IMMEDIATE BAN
The following behaviors result in immediate content removal within 24 hours and permanent account ban — no warnings, no second chances. See our Terms of Service for full details.
3.1 Hate Speech & Discrimination
Content or behavior that attacks, demeans, or incites violence against individuals or groups based on:
3.2 Harassment & Bullying
- Targeted attacks, insults, name-calling, or humiliation of any individual.
- Repeated unwanted contact, messages, or following behavior (cyberstalking).
- Threats of physical violence, harm, or intimidation — direct or implied.
- Publishing someone's private information without consent (doxxing).
- Coordinated harassment or mob attacks against a user.
- Sexual harassment, unsolicited sexual messages, or inappropriate advances.
3.3 Harmful Content
- Sexually explicit, pornographic, or obscene material.
- Graphic violence, gore, or content promoting self-harm or suicide.
- Content exploiting, endangering, or sexualizing minors.
- Promotion of terrorism, extremism, or radicalization.
- Content promoting illegal activities (drugs, weapons, fraud).
- Animal cruelty or content glorifying harm to animals.
3.4 Misinformation & Deception
- Spreading false or misleading information about health, safety, elections, or government schemes.
- Sharing manipulated media (deepfakes) designed to deceive.
- Impersonating government officials, panchayat members, or other users.
- Creating fake accounts or duplicate accounts to manipulate engagement.
- Fraudulent marketplace listings, bait-and-switch scams, or phishing attempts.
3.5 Spam & Platform Abuse
- Posting repetitive, irrelevant, or unsolicited promotional content.
- Using bots, automated tools, or scripts to interact with the Platform.
- Artificially inflating likes, comments, views, or followers.
- Attempting to hack, exploit vulnerabilities, or gain unauthorized access.
- Circumventing bans, blocks, or content restrictions through alternate accounts.
4. Content Standards by Feature
Different features on Gavbook serve different purposes. Content standards are tailored to each:
Posts & Comments
Community discussions should be relevant, respectful, and constructive. No spam, hate, or off-topic flooding. Tag posts appropriately.
Marketplace
Listings must be accurate with real photos. No prohibited items (weapons, drugs, counterfeit). Honest pricing only — no bait-and-switch.
Directory
Business and service listings must be factual. No fake entries, inflated claims, or competitor sabotage. Keep information current.
Panchayat
Announcements must come from authorized members. No political propaganda. Keep official information accurate and up-to-date.
Events
Events must be real, with accurate dates, locations, and details. No misleading advertisements or events promoting prohibited activities.
Photos & Videos
Must be original or used with permission. No explicit, violent, or manipulated media. Respect people’s privacy — get consent before sharing.
5. How to Report Violations
Reporting helps keep Gavbook safe. All reports are confidential — the reported user will not know who filed the report. We encourage you to report anything that violates these guidelines.
Reporting Channels
In-App Report Button
Tap the three-dot menu (•••) on any post, comment, listing, or profile → select "Report" → choose a reason → submit.
Block a User
Open the user’s profile → tap "Block." They cannot see or interact with your content anymore.
Email Report
Send detailed reports with content links and evidence to report@gavbook.com for our moderation team.
Contact Form
Use the contact page on our website for formal or complex reports requiring detailed explanation.
Report Categories
False or malicious reports filed to harass other users are a violation of these guidelines and may result in action against the reporter's account.
6. Moderation & Enforcement
Easy Reporting
One-tap reporting on every piece of content across the Platform.
24-Hour Response
Every report is reviewed and acted upon within 24 hours of submission.
Permanent Ban
Users who violate zero-tolerance rules are permanently ejected from the Platform.
Enforcement Process
Report Received
Report logged with timestamp and content reference. Acknowledgment sent to reporter.
Review (within 24 hrs)
Moderation team reviews the reported content against community guidelines and content policies.
Action Taken
Content removed, user warned or banned depending on severity. Zero-tolerance violations result in immediate permanent ban.
User Notified
The violating user is notified of the action. The reporter is informed of the resolution.
Enforcement Actions
Depending on the severity and nature of the violation:
Content Removal
All violationsViolating content is removed from the Platform within 24 hours of report.
Formal Warning
MinorFirst-time minor violations receive a warning with guidance on acceptable behavior.
Temporary Suspension
ModerateRepeated minor violations or moderate offenses result in temporary account suspension (7-30 days).
Permanent Ban
SevereSevere violations or repeat offenders are permanently ejected. Account disabled, content purged.
24-Hour Commitment: Gavbook commits to reviewing and acting on all reports within 24 hours. For zero-tolerance violations (hate speech, violence, explicit content, child safety), content is removed and the user is permanently banned — no exceptions.
7. Appeals Process
If you believe your content was removed or your account was actioned in error, you have the right to appeal:
Submit an Appeal
Email appeals@gavbook.com with your username, the content in question, and a clear explanation of why you believe the action was incorrect.
Review Timeline
Appeals are reviewed by a senior moderator within 48 hours. You will receive a written decision via email.
Final Decision
Appeal decisions are final. If the original action is upheld, no further appeals will be accepted for the same incident.
Exception
Appeals are NOT available for zero-tolerance violations (hate speech, violence, CSAM, terrorism). These bans are permanent and non-negotiable.
8. Safety Tips for Users
Your safety matters. Follow these practical tips to protect yourself on the Platform:
Protect Your Password
Use a strong, unique password. Never share it with anyone. Enable any additional security features available.
Verify Before You Trust
Be cautious of marketplace deals that seem too good to be true. Verify sellers before transacting.
Guard Personal Info
Don’t share your Aadhaar number, bank details, OTPs, or home address in posts or with strangers.
Meet Safely
If meeting someone from the marketplace, choose a public place and inform someone you trust.
Use the Block Feature
If someone makes you uncomfortable, block them immediately. You don’t owe anyone continued interaction.
Report Suspicious Activity
If you suspect fraud, phishing, or scams, report immediately. Your report could protect the entire community.
9. Updates to These Guidelines
These Community Guidelines may be updated as our community grows and evolves. We will notify all members of significant changes through in-app notifications and a revised "Last Updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated guidelines. We welcome community feedback — contact us at support@gavbook.com with suggestions.
10. Contact & Support
Our team is here to help. Reach out through any of these channels:
© 2026 Gavbook. All rights reserved. Together, we build stronger, safer village communities.